Shipping and Returns Policy by le Galeriste:
Free Shipping in Canada and the USA for orders of $100+
Returns and Exchanges
For exchanges and returns, the customer must request a return authorization number (RA) by email. To do so, go to your account and click on “Return Items” beside the order containing the item you want to return or exchange. If “Return Items” does not appear, the latest return date has expired. We accept returns when received within 30 days after initial delivery. We are not responsible for delays on shipment from your side or insurance coverage. Please note the client is responsible for the shipping fees for returns. If you have requested an exchange for another size, upon reception of the item of the wrong size, we will send you the new size free of charge (shipping included).
From Canada: the customer must ship using Canada Post and use a service providing a tracking number.
From the USA: Customer must ship using USPS and use a service providing a tracking number. Returns that are shipped with any service other than USPS will incur brokerage fees, which may be deducted from your refund at the discretion of Le Galeriste. All returned merchandise should be declared as a "Return of Canadian Merchandise" on the customs declaration form; without this, the return may not be successful or may incur additional fees. Complete return instructions will be provided upon request of a return authorization number.